La Conciergerie Firminy

The food was very disappointing, the service was lacking, and at the end of the meal there was still no bread. I do not recommend this restaurant.

Disappointed, I ordered a seafood salad and ended up with the toe of the salad. Even I wouldn't have dared serve that to my guests, so in a restaurant it's shameful. And if the salad is like that, you wonder how it could have been washed properly, because it's by removing the toe that you clean the salad 🧐.

Excellent food (the beef chuck was superb) and pleasant service. The terrace was also very nice.

We had a wonderful time. The meal was delicious. The servers were very attentive and were lovely with our dog. I highly recommend it.

The manager was very unpleasant and the grated cheese was very bad. Reheated. I do not recommend it.

Very good.

Excellent product, and the server was fantastic 😊

Very bad experience. An Edenred payment issue arose even though the app indicated a charge had been made. To avoid unnecessary conflict, we offered to settle the payment and then check the situation again the next day. Perhaps I was a bit curt in my tone, knowing I was speaking to my colleague. Instead of handling the situation calmly and professionally, the server made inappropriate remarks about my speech and, more importantly, judged me personally based on my profession, in front of other customers. It's understandable that he might not appreciate a tense tone or situation, but he has no right to belittle or judge the people he serves. A minimum of respect and discretion should be the foundation of customer relations. I am very disappointed by this attitude and lack of professionalism.

We went to this establishment for lunch with colleagues. Our first server was very good. When we ordered desserts, we waited 15 minutes for them to arrive... without any apology from the establishment. When paying, the cashier took it upon herself to speak rudely to my colleague because she didn't understand her sentence, which was perfectly clear. It's a shame that a cashier who asks you to speak French when you do, and who responds in such a condescending manner, is sorely lacking in this establishment, which otherwise has a good reputation.

The €29 set menu seemed appealing at first glance but turned out to be quite "light" in both flavor and portion size! The value for money was disappointing: tiny starters, tasteless mashed potatoes, undercooked chicken breast, dry profiteroles, a limited cheese selection (not mentioned by the waitress), and a hefty markup on the wine bottles… in short, we devoured the bread, which, by the way, was stale! The service was pleasant. However, the starter arrived before we had finished our aperitif. On that note, it would be nice if you offered a few amuse-bouches, as is customary in most restaurants. As for the ambiance, it was lovely; we felt very comfortable there. Finally, when paying, if we were asked if "everything was alright" and answered no, it would be helpful to ask why so we could improve and offer customers a better experience!